Cancellation & Returns
Consumer policy

Cancellation & Returns

Returns, cancellation, and refund expectations for this clone storefront. Real marketplaces split these by category because apparently nothing can ever be simple.

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General rules

Before shipment
Orders that are still processing can usually be cancelled from the Orders page.
After delivery
Delivered items may be eligible for replacement or refund depending on product condition and category.
Refund timing
Successful cancellations and accepted returns are typically reflected back to the original payment method within 5 to 7 business days.

Best practice

Keep packaging
Retain the original box, tags, accessories, and invoice until the return window ends.
Wrong or damaged item
Raise a return request as early as possible and include photos if support asks.
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