Cancellation & Returns

Returns, cancellation, and refund expectations for this clone storefront. Real marketplaces split these by category because apparently nothing can ever be simple.

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General rules

Before shipment

Orders that are still processing can usually be cancelled from the Orders page.

After delivery

Delivered items may be eligible for replacement or refund depending on product condition and category.

Refund timing

Successful cancellations and accepted returns are typically reflected back to the original payment method within 5 to 7 business days.

Best practice

Keep packaging

Retain the original box, tags, accessories, and invoice until the return window ends.

Wrong or damaged item

Raise a return request as early as possible and include photos if support asks.

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